How we use your information

This privacy notice provides information about the ways in which Azotel Technologies Ltd. collects, stores, shares or keeps personal information provided by our customers.

Using our website:

Our website (www.azotel.com) has introduced cookies. The purpose of the cookies is solely to assist us in redesigning our website to ensure we provide relevant information in an easily accessible format. Please see below for our Cookie Policy

Online queries:

Azotel offers an online query system. Customer details entered are tracked to ensure that Azotel can subsequently follow up in detail with the query. The sender’s information will remain visible to all staff tasked with dealing with the query. Please be aware that it is the sender’s responsibility to ensure that the content of their emails is within the bounds of the law.

Calling our Helpdesk:

Azotel does not collect Calling Landline Identification (CIL) or any other information on the origins of a call. We do not record or retain phone conversations. However, if it is a genuine query then the caller’s information will remain visible to all staff tasked with dealing with the call.

Emailing us:

Any emails sent to us are recorded and forwarded to the relevant section. The sender’s email address will remain visible to all staff tasked with dealing with the query. Please be aware that it is the sender’s responsibility to ensure that the content of their emails is within the bounds of the law.

Access to Personal Information:

Azotel Technologies Ltd will respond to all requests for personal information under it’s control. To make an Access Request send an email to info@azotel.com with ‘Subject Access Request’ in the subject line.

Disclosure:

As far as possible, we will not disclose personal data without consent. However, when we investigate a complaint we may need to share personal information with the other parties concerned.

What is a cookie:

A cookie is a small piece of data that may be stored on your computer or mobile device. It allows a website “remember” your actions or preferences over a length of time.

Further information on cookies can be found at
http://ec.europa.eu/ipg/basics/legal/cookies/index_en.htm »

How are they used on this site:

This site uses 2 different types of cookie.
1) Session Cookies
2) Persistent Cookies

Session Cookies are temporary cookies that are not stored on your computer or mobile device. They are used as part of the registration process for financial security purposes. A session cookie is also used to remember your language preference when viewing the site. These session cookies are erased when you close your browser, or after 20 minutes of inactivity.

Persistent cookies are those placed on your computer or mobile device for a pre-determined length of time when you visit this site. This site only places cookies that are specific to this site.

Cookies used on www.azotel.com:

Google Analytics Cookies used on this site

 

Cookie Name Expiration Time Description
_ga 12 months from last visit Used to distinguish visitors to site
_gat 10 minutes Used to throttle request rate
_utmt 10 minutes Used to throttle request rate
__utma 12 months from last visit Used to distinguish visitors and pages visited. Records a unique ID, the date and time of first visit, time of current visit nd total number of visits made
__utmb 30 minutes from last visit Used to determine new sessions or visits. Stores the number of page views in current visit and start time of visit
__utmc Session Cookie Used to note that the visit has ended when browser is closed
__utmz 6 months Records the site you may have linked to our page from. Only records data if you clicked on a link to our site from a different website

Managing Cookies:

Within your browser you can choose whether you wish to accept cookies or not. Different browsers make different controls available to you and so we provide links below to popular manufacturers’ instructions on how you can do this. Generally, your browser will offer you the choice to accept, refuse or delete cookies at all times, or those from providers that website owners use (“third party cookies”), or those from specific websites.

Google Chrome »

Internet Explorer »

Firefox »

Safari »

Safari Mobile»

Opera»

Changes to our privacy statement:

This is a live document, under regular review. This policy was last updated in May 2018.

How to contact us:

If you require further information regarding our Privacy Statement, you can contact us at info@azotel.com or write to us at: Azotel Technologies Ltd, River House, Blackpool Park, Cork, IRELAND.